Commercial Businesses: Please call our offices to set up a business account and discuss details. Residential / Home Based Business: How to Order:Go to the 'Orders' tab. Click HERE for a online ordering guide in .pdf format. Minimum Orders: We request a minimum order of $25Freight / Shipping:All orders will be delivered via UPS on the next business day (if ordered early enough the previous day) unless other arrangements are made. Some items are not able to ship UPS. Office Supplies: An $8 charge is assessed on orders below $99.99. Shipping is free on orders above $100. Furniture / Non-UPSable items: Please call or email us at csr@kiksop.com for a quote. Payment: Cash, check or major credit cards accepted. Orders will not be processed until payment is receivedReturnsAll returns must be in un-openned condition and returned with in two weeks of receipt of order. Toners must be returned within three days. Wholesalers and manufacturer's will not take items back that can't be re-sold and put back on the shelf. Special orders, custom or printed products are also not returnable. It is your responsibility to get products back to our office for return. Please call to discuss. WarrantyWarranty's are granted through the manufacturer's. KIKS Office will assist you with warranty were we can. We reserve the right to refuse an order or limit quantities!Commercial Businesses: Please call our offices to set up a business account and discuss details.